Please note, by purchasing from Ziva Maternity Wear Muvatupuzha you are agreeing to our purchasing terms, conditions and policies.

Refunds and Returns:

Please read the item descriptions carefully and note product sizes. Please select the product according to the size, the colours represented might not look same as seen in the images.

We strive hard to match your expectations and hence DO NOT TAKE RETURNS on a purchase unless the product received by you is damaged. In this event, the buyer shall have to bear the shipping cost from the destination to our store. Shipping costs for the replaced piece will be borne by Ziva Maternity Wear Muvatupuzha

Please note that WE DO NOT PROVIDE FOR THE RETURN COURIER PICK UP FACILITY.

Cancellation Policy:

The order placed can be cancelled within 12 hours from the moment of purchase. The refund for the same will be done the card/bank account from where the payment was made.

Sale items

No Exchange on Sale items.

SHIPPING POLICY

Thank you very much for considering us. We take full responsibility for the product till it reaches you.

Domestic Shipping:

● FREE Standard shipping

We would use one of the reputed courier services to send the product.

International Shipping:

● Currently we are not doing any international shipping. We would be shipping products only in India

Delivery Time:

We would dispatch the product the very next day from the order date. The delay might happen only in case of Sunday or local/national holidays.

Generally, any shipment inside Kerala would take 2-3 working days and any shipment outside Kerala would take 5-7 days depending upon the courier companies.

On placing your order, you would receive an email and SMS confirming the order and once the shipment is done would also get the tracking details of the courier.

Delivery time might be a little longer for remote locations, depending on their accessibility. We work with a reliable shipping partner and ship within said timelines of placing an order.

For any further information or query regarding the product purchased or shipment you may contact us at info.jpgarments@gmail.com